We offer an impeccable service to all of our clients and customers, which includes a bespoke design service with our professional design team – for free, and not to forget our aftercare service and lifetime guarantee. So, once you have decided on the kitchen company to create your dream kitchen, what is the next step? It is a part of our philosophy and bespoke service that we make this process as easy as possible for our clients.
Next, we welcome you to our showroom, where all the magic begins! This is where you will have a very exciting design meeting, where you will talk us through your inspirations and ideas. We will respond to this with a full design and cost breakdown. This direct communication is at the centre of our process, where you will be left feeling very excited and inspired. If you are unable to attend a meeting, this is no problem and we are more than happy to offer this service via email or phone calls. Our design team are bursting with ideas, are super friendly and more than happy to answer any questions that you may have.
Any kitchen project, big or small, is always time consuming and takes a lot of consideration. How do you start? On our first meeting with our client, we will have a discussion to try to understand how they plan to use their space. The information required to get started is; the location, time scale, the inspiration and style our clients are looking to achieve, any plans so far (architecture plans / drawings), any special requirements, the kind of appliances they are looking for, and if there is a seating element to be considered in the design.
What happens next?
We provide an estimate based on the clients’ architect’s plans or through our initial site visits. Once this is confirmed, we go on to provide 3D visuals and a detailed quotation. After one final site measurement (if required) we work with the homeowner to sign off a detailed set of elevations, plans and unit breakdown before your dream kitchen goes in to production. Hurray! When everything is signed off the building of the bespoke kitchen begins in our workshops, this will take 8-10 weeks. Finally, a fitting date will be confirmed and our craftsman will fit the kitchen – this can take two days to two weeks dependent on the project size. Aftercare is extremely important to the process and we do require a site visit after the project has been completed, to check everything is as it should be.
We hope you find this beginner’s guide helpful – with our fully bespoke service, we are here to guide you with ideas and designs that will be sure to inspire you. As a family run business, we are extremely passionate and excited about every project we work on, big or small. The family passion drives our company, successfully completing inspirational projects and leaving our clients very happy. This personal touch is clear in each and every one of our projects, custom-made details and authentic character are at the forefront of our designs.
If you are interested in discussing any project plans or ideas that you have for your next project do feel free to contact us, one of our in-house interior designers will be happy to help. Contact firstname.lastname@example.org or call our design office 01423 330451, where we can assist.